Confidentiality commitment

1. Public only once verified, confidential by design

TheHumanBehind publishes a deliberate, limited set of fields, and only for records that have been verified. Registering does not publish anything. Everything else you share with us to use the service is confidential and treated as such. The public part is listed exhaustively in thedatabase policy; this page covers the rest.

2. What we keep confidential

• Your email address: never published, never shared, never sold.
• Verification details: the result of an identity check (verified yes/no), its date and the provider's session reference. The identity document itself never reaches us, so it cannot leak from us.
• Your communications with us: support requests, claims, disputes and the evidence submitted with them.
• Security reports: vulnerability reports and the details of any investigation.
• Billing information: handled by the payment provider; we keep only what invoicing law requires.

3. How we enforce it

• Row-level security in the database: access rules are enforced by the database itself, row by row, not just by the application.
• Least privilege: private data is accessible only to the people who strictly need it to operate the service.
• Encryption in transit everywhere, and a database hosted in the European Union.
• Data minimisation: the most effective confidentiality measure is not holding the data at all, which is why we never store identity documents.

The full picture, in plain language, is on thesecurity page and in theTrust Center.

4. Our team and our providers

Everyone who works on TheHumanBehind is bound by confidentiality obligations. The providers that process data on our behalf (listed in theprivacy policy) are bound by data processing agreements under Art. 28 GDPR, which include confidentiality duties.

5. When we may disclose

We disclose confidential information only when a law, court order or competent authority requires it, and no more than what is required. Where legally permitted, we will inform you before or as soon as possible after such a disclosure. In a dispute over a record, we share with the other party only what is strictly necessary to resolve the claim, never your contact details without your consent.

6. What we will never do

• Sell or rent your data, any of it, to anyone.
• Publish or reveal your email address.
• Use your confidential information for advertising.

7. Reporting a concern

If you believe confidential information has been mishandled, or you want to report a security issue, write toprivacy@thehumanbehind.com orlegal@thehumanbehind.com. If a breach ever affects your data, we will notify you and the competent authority as the GDPR requires.

8. Changes

We may update this commitment. We will publish the current version on this page with its update date.